iQ Company designed the Quality Assessment Module to help software development organizations assess their quality improvement efforts at various levels of detail.
The Baldrige section of the assessment provides a comprehensive look at all aspects of the software business including business results and customer satisfaction.
The Maturity section helps the organization determine which of four stages of quality maturity used by IBM best characterizes the organization. Identifying your stage can help determine which quality efforts are most likely to succeed.
The Diagnostic section asks specific questions about the organization's leadership, process improvements, and technology.
Answers to assessment questions lead to specific recommendations from a list of forty approaches used at IBM's largest software development site.
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