iQ Company

John C. Luther


    Mr. Luther has more than 25 years experience in process improvement, strategic planning, change management, supply chain optimization, quality improvement, and information security. He is skilled in building teams to assess organizations, developing strategic plans, developing new processes and identifying risks that impact program performance. He has been highly successful in project management, development of logistics support for major procurements, and managing business process reengineering initiatives. He has earned distinctions as a Zenger-Miller Facilitator, Business Process Reengineering facilitator designated by the U.S. Army Management Engineering College, a Quality Performance Consultant certified by the Coast Guard Leadership and Quality Institute, a Quality Instructor for Strategic Planning and Quality Awareness, and an Implementation Facilitator for Quality Action Teams. He has extensive experience in facilitating meetings and senior-level planning sessions.

    Mr. Luther has over two years experience in the development and administration of information security assessments. He co-developed an information assessment methodology based on the National Security Agency and NIST security guidelines. He conducted the associated security audits at several activities with the results being readily accepted by the customer.


    Masters in Business Administration, George Washington University, 1987
    Bachelor of Arts, Pepperdine University, 1982

    Technical Skills Summary

      Microsoft Word, Project, Excel, PowerPoint, Email, Visio, Flowcharter
      Group Systems Meeting Software, Baldrige Quality Management System, Strategic Planning, NIST Information Security Guidelines
      Business Process Reengineering Facilitator, Army Management Engineering College, 1996
      Zenger-Miller Facilitator Designation, 1997


User Technologies, Inc., 11/98 to Present

    As a Senior Consultant, Mr. Luther provides proposal development expertise to both UTA and external customers. He has extensive experience in evaluating proposal requirements, performing risk analysis of the requirements, gaining group consensus on the identified risks, and subsequently ensuring the requirements are met by the provider's recommended solutions and supporting documentation.

    He co-developed an Information Security Assessment tool integrating approximately 700 security criteria from the National Institute of Standards and Technology (NIST) and the National Security Agency (NSA) to evaluate managerial, operational, and technical security controls. The product measures all aspects of computer security and provides a combination qualitative and quantitative report on the companies information security status. He implemented the security assessment tool by co-conducting Local and Wide Area Network Security Assessments, and co-authoring comprehensive reports summarizing findings and recommendations that addressed the client's managerial processes and security solutions.

    As a Project Manager, he provides administrative support to the U.S. Border Patrol Traffic Lane Enforcement site located in San Clemente, CA. He is responsible for program budgets, personnel support, and overall management of the contract. After assuming project responsibility, he used an innovative approach of using regular and temp-to-hire employees to fully staff the work site.

    Mr. Luther lead business process reengineering improvement efforts on several FBI Process Improvement Initiatives. These included the Background Investigation Process, Access/Clearance Process for the Security Division, and the document handling process for the Information Resource Division. He conducted a review of the current processes, evaluated the processes, performed a risk analysis on the alternatives, and developed a list of recommendations for improvement. He conducted team building training for various groups of UTA employees involved in supporting the companies contracted efforts. He served as a skilled facilitator on numerous occasions assisting groups and teams in developing action plans, improving processes, and improving group interaction.

    He provides system engineering and analysis support to the FBI's Major Project Management Oversight Unit reviewing contract specifications, documentation, and identifying lessons learned during previous procurements.

United States Coast Guard, Commandant's Quality Staff, 7/94 - 8/98

    Mr. Luther served as the administrator of the Coast Guard Quality Program. He provided budgetary support for the program throughout the Coast Guard including the development of annual budget request for the program, distribution of funds to field activities, and reconciliation of accounts. He developed plans and policies to strengthen the organization through implementation and use of quality management principles. He served as the leader of the Coast Quality Performance Consultant Program which assisted activities in their process improvement efforts. He researched and procured innovative tools and methods to assist the Quality Performance Consultants in providing business and quality consulting services to the field units. He served as a Quality Performance Consultant to professionals at all levels of the organization developing process improvements with typically a 50 per cent reduction in cycle time and significant monetary savings. He developed and implemented an innovative training program that increased the number of training quotas available in the quality program when budgetary constraints severely impacted funding. He served as an instructor teaching various quality related courses which supported the Coast Guard's efforts to integrate quality into their day to day operations.

United States Coast Guard, Air Station Cape Cod, 7/91-7/94

    While serving as the Executive Officer of a major air command, Mr. Luther developed a reputation as an outstanding leader and manager of an organization composed of over 500 pilots, technicians, managers, and support personnel. He developed and implemented a community service focused on the children living on the base that enhanced the quality of life for all base residents. He was responsible for numerous facility improvements being identified and accomplished without a substantial increase in available funding. The professionalism of the unit was consistently demonstrated by recognition of the unit's pilots, crewmembers and support personnel by the local and national press.

United States Coast Guard Headquarters, Office of Acquisition, 1/87-7/91

    Mr. Luther served in the role of Project Manager, Deputy Project Manager, and Logistics Manager during his assignment to the Office of Acquisition. As Logistics Manager he developed the various aspects of support required for the $750M project. He managed the $100M budget allocated for logistics support by identifying and procuring spare parts and support equipment required to support eight operational, two training, and one supply site. As Deputy Project Manager he compiled the annual budget request to support the program and served as liaison to the Department of Navy, the primary contracting office for the Coast Guard HH60 helicopter. As Project Manager, he had oversight responsibility for all facets of the acquisition including the justification of the project on an annual basis, establishing training programs for pilots and technicians, and providing status updates/briefs to both Coast Guard senior management and the Department of Transportation program administration personnel.

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